Introduction to Project Management, Communication, and Stakeholder Management
- Introduction to project management
- Stakeholder management
On day one, the course will define and distinguish between a project and project management, teach the understanding and identifying the overall processes, understanding the reasons for, and benefits of, program and portfolio management, understanding the project life-cycle, and why a project is broken down into stages. Project success criteria and factors, performance indicators, and case studies of project management practice will all included. Effective stakeholder management and communication will be outlined to include how to set up a communications management plan and potential barriers to communication on a project.
Integration, Scope, and Time Management
- Integration management
- Scope management
- Time management
The topics covered in day two will include integration management, in particular the use of the project charter, the project management plan, and the need for effective change control. The key project appraisal methods will be discussed, focusing on the financial appraisal aspect. Further topics that will be covered include the scope management process, the requirements for configuration management, the various planning documents used in detailed planning along with their advantages, and identifying the process of network analysis. Critical path and how it affects the project will be discussed, along with the various types of resources found in a project and the techniques to manage resources and resource overloads.
Cost, Risk, and Team Roles
- Cost management
- Risk management
- Time management
On day three, participants will be introduced to techniques for forecasting completion dates in projects using appropriate data. The basis of forecasting and methods for effectively monitoring and reporting project progress will be investigated. Project plans and base lining a project are also topics that will be covered. Participants will understand the use of Earned Value Analysis as a measurement of project progress and the effect that changes have on planned project performance. An understanding of risk will be another key learning objective, such as identifying the constituents of risk, uncertainty and its effect on projects, and uses the risk management life cycle to manage project risk. The course will explain why the team behavior of an individual should be appreciated and how to utilize the nine Belbin team roles in selecting a team.
Teams, Leadership, and Alliancing and Partnering
- Team building
- Team leadership
- Alliancing and partnering
On day four the course will cover the advantages and disadvantages of team working, the characteristics of teams, and different team types. The course will then include why participants should appreciate the nature of conflict, what impact it will have on the project, understand techniques to avoid conflict, and how to apply methods of resolving conflict. Attendees will be able to recognize the various motivational factors, how they can be activated, and how these factors may change through the life cycle of the project. They will learn how to recognize the importance of setting goals and objectives, as well as the importance of giving effective feedback on performance.
Procurement, Quality, and Negotiating
- Quality management
Day five will outline what is involved in the procurement process, including the methods used in project procurement, contract strategy, the different types of contracts, and the purpose of procedures for selecting and managing contractors and suppliers. The course will then explain the need for an effective quality control system and the purpose of common quality techniques. Participants will learn about the differences between quality planning, quality control and quality assurance, the standards applicable to project management, and the various stages of the negotiation process. The course will also demonstrate how best to use the team approach in negotiation.
This course is intended for anyone who requires a broader knowledge of the constituent parts of a project, who is moving towards, or already has, responsibility for projects. Specifically project engineers, supervisors, lead consultants, project supervisors, and leaders who wish to increase their knowledge of the management of projects, as well as professionals who wish to pursue the PMP examination and improve their project performance.