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Oil & Gas Training
and Competency Development
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    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey

    Oil and Gas Training Courses SLB NEXT
    1. NExT
    2. Management
    3. General Sales Skills

    General Sales Skills

    • Foundation
    • 2 Days
    • ClassroomClassroom

    Whether you are selling internally or externally, as a sales professional or as a technical expert, there are certain skills that can be learnt to communicate as effectively as possible. They are all relevant both at work and socially.

    Module 1 – Engagement

    • The importance of Trust – key elements and how to build it (or not!).
    • Needs Satisfaction Process – How to plan for and run a successful sales meeting.
    • Probing techniques (SPIN) – How to ask the right types of questions and why this matters.
    • Active listening – Ensure you have a complete and clear understanding of customer needs.


    Module 2 – Buyer Centre/Profiling and Handling Objections

    • Buying Centre – What is it and why do you need to know.
    • Buyer Profile – The 7 key factors that represent your customer. Each attribute requires consideration.
    • Handling Objections – How to successfully manage objections.


    Module 3 – Pricing and Value

    • Pricing Models – Why and how to use different models as needed.
    • Value – What is it? How to create compelling, specific, quantified value statements.


    Module 4 – Sales Skills Review

    • Opportunity assessment – A summary of the questions you need to answer in order to qualify your opportunities successfully.
    • Practical exercise where students present real opportunities for review and discussion.


    Module 5 – Physical communication skills

    • You have identified what you want to say, and to who. Now you need to communicate this as clearly and effectively as possible.
    • Personal delivery – Practical skills for application in virtual or physical environments.
    • How to structure and deliver your message for maximum impact.


    Those involved in sales. Alternatively those in a role requiring communication with internal/external stakeholders.

    • Plan their best approach to potential customers.

    • Document the customer buying center and associated needs/drivers.

    • Present a compelling, quantified and customer-specific value proposition.

    • Handle objections smoothly.

    • Deliver their message as effectively as possible.

    • Ensure they have a complete assessment of any opportunity.


    None 

    Currently there are no scheduled classes for this course.

    Click below to be alerted when scheduled

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