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  • Class and Course

    Advanced Incident Investigation with (Root Cause Analysis)

    Course Description

    • Incident Management / Investigation with (Root Cause Analysis) course focuses on managing the risk and the tools to analyze the Risks.
    • Understanding the QHSE objectives and the safety business.
    • Understanding the components of Risk and what's the Aim to Risk assessment.
    •  Reviewing the benefits of the Risk assessment and why Risk bother the HSE. 
    • Why and how we can manage the Risk.
    • Why and how we can manage the Health, Safety & Environment. 
    • Accident/Incident Investigation with (Root Cause Analysis) course focuses on developing skills in incident investigation techniques, gathering complete, accurate, and objective incident data, establishing root causes, reporting findings, and determining corrective action.
    • Discussion, demonstrations, and exercises cover investigation and interview techniques like 5 Whys and Fishbone and other investigation techniques, Participants will learn how to uncover the who, what, Where, why, how, and when of each incident, and how to analyze data to prevent injuries, property damage and financial losses.
    Objectives
    Upon the completion of the course, the participant will be able to:
    • Understand the Safety Business and the QHSE Objectives.
    • How to use the Hazard Identification tools.
    • How to manage and assess the Risk.
    • How to manage the health and Safety
    • How to determine which incidents warrant investigation.
    • How to use effective investigation and interviewing techniques to gather complete, objective, and accurate data.
    • How to analyze incidents to identify root causes
    • The human relations aspects of incident reporting
    • What data to include in investigation reports
    • Hazard control measures and follow-up
    • Demonstrate a high level of theoretical knowledge in terms of accident/incident prevention techniques.
    • Appreciate the differences between accidents, and incidents.
    • To show a good understanding of the regulations relating to accident/incident reporting.
    • Be able to understand the principles regarding accidents/incidents and near misses.
    • Determine the difference between the information-gathering phase, unsafe acts, unsafe situations, immediate causation, conclusion, root cause analysis, and action plan.

    Day 1

    • Introduction
    • Safety Business
    • QHSE Objective
    • Hazards Identification
    • Hazard Identification tools
    • Safety, Hazard, and Risk
    • Risk Assessment
    • Components of Risk
    • Group Exercise
    • The Aim of Risk Assessment
    • Why Risk Assessment?
    • Benefits of Risk Assessment
    • Why bother with H&S?
    • Group Exercise
    • Why Manage Health and Safety?
    • Moral
    • Legal
    • Financial
    • Group Exercise
    • Review of day 1
    • Day 1 Quiz

    Day 2

    • Review of Day 01
    • Risk Management
    • System Program
    • HSE Policy
    • Key Elements of an H&S Policy
    • Safety and Health Management System
    • General Statement of Intent
    • Employers’ Responsibilities
    • What Employers Must Provide?
    • What is “Competence”?
    • Group Exercise
    • Workers’ Responsibilities
    • Workers’ Rights
    • Roles and Responsibilities of Safety Specialists
    • Roles and Responsibilities of Contractors
    • Safety Culture
    • Relationship Between Culture and Performance
    • The Influence of Peers
    • Factors Promoting a Positive Culture
    • Factors Promoting a Negative Culture
    • Group Exercise
    • Review of day 2
    • Day 2 Quiz

    Day 3

    • Review of Day 02
    • Safety-Related Behaviour
    • Individual
    • Job
    • organization
    • Attitude, Competence, and Motivation
    • Changing Attitude
    • Perception of Risk
    • Improving Hazard Perception
    • How do avoid becoming victims of a hazard?
    • Group Exercise
    • Events, Incidents, Accidents
    • Accident Causation Theory
    • Contributions to Accidents
    • The Initiating Event
    • Process Deviation
    • Loss of Containment or Release of Energy
    • Factors Causing or Contributing to Accidents
    • Individual
    • Activity
    • Equipment
    • Social Environment
    • Psychological & Environment
    • Domino Theory
    • Hidden Costs of Accidents
    • Accident Triangle – Frank Bird
    • Introduction to Investigation
    • Why Investigate?
    • Why Investigate HSE Incidents?
    • Incidents Investigation Objectives
    • Investigation Obstacles
    • Investigation Principles
    • Investigation Loop
    • Investigation Process – Overview
    • Incident Occurs
    • Information Gathering and Fact-Finding
    • Analyze the Incident
    • Create Action Items
    • Data entry in Reporting Database
    • Group Exercise
    • Review of day 3
    • Day 3 Quiz

    Day 4

    •  Review of Day 03
    • What is a Management System?
    • Commonly used MS in our Industry
    • Group Exercise (Your Company HSE MS)
    • Investigation Process Detail
    • Incident Occurs
    • 8 Minimum Facts
    • Determine the Severity Level
    • Severity Matrix
    • Determine the Responsibility Levels to assemble the Teams
    • Group Exercise (Describe your company Severity and Responsibility Matrices)
    • Information Gathering
    • Select the Investigation Team
    • Assign responsibilities to each member of the Team
    • Start the Fact-Finding Process
    • Who, What, Where, Why, How, & When?
    • Fact-Finding
    • NORMS
    • Information Gathering
    • Position
    • People
    • Parts
    • Paper
    • Group Exercise - Investigation
    • Work Activity: The Incident
    • Incident Analysis
    • 5 Why (*)
    • Cause & Effect or Fishbone (*)
    • Loss
    • Incident
    • IMMEDIATE CAUSE
    • ROOT CAUSE
    • LACK OF CONTROL
    • Action Items
    • Containment versus Corrective Actions
    • SMART
    • Group Exercise
    • Review of day 4
    • Day 4 Quiz

    Day 5

    • Review of Day 04
    • Root Cause Analysis Introduction
    • What is RCA? Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology
    • Define
    • Analyze
    • Solve
    • RCA Tools
    • Brainstorming
    • Pareto
    • 5-WHY
    • Fishbone
    • Solve
    • Recommend
    • Evaluate
    • Implement
    • Human Error
    • System Induced Error
    • Evaluate Solutions
    • Implement Solutions
    • Common Flaws in Solutions
    • Good Solutions
    • Management Role:
    • RCA Follow up
    • High Potential Incidents
    • Review of day 5 and all course
    • Group discussion
    • Final Test
    • Closing the Session

    • All levels of management.
    • HSE managers.
    • HSE Supervisors.
    • HSE Advisors.
    • Safety practitioners.
    • Safety committee members.
    • Individuals are responsible for investigating incidents.

    • Safety Business
    • QHSE Objective
    • Hazards Identification
    • Hazard Identification tools
    • Safety, Hazard, and Risk
    • Risk Assessment
    • Components of Risk
    • The Aim of Risk Assessment
    • Why Risk Assessment?
    • Benefits of Risk Assessment
    • Why bother with H&S?
    • Why Manage Health and Safety?
    • Moral
    • Legal
    • Financial
    • Risk Management
    • System Program
    • HSE Policy
    • Key Elements of an H&S Policy
    • Safety and Health Management System
    • General Statement of Intent
    • Roles and Responsibilities
    • Regulatory International Frameworks
    • Employers’ Responsibilities
    • What Employers Must Provide?
    • What is “Competence”?
    • Workers’ Responsibilities
    • Workers’ Rights
    • Roles and Responsibilities of Safety Specialists in the HSMS
    • Roles and Responsibilities of Contractors
    • Contractors Management Illustration
    • Safety Culture
    • Relationship Between Culture and Performance
    • In organizations with a positive safety culture
    • In organizations with a Negative safety culture
    • The Influence of Peers
    • Factors Promoting a Positive Culture
    • Factors Promoting a Negative Culture
    • Safety-Related Behaviour
    • Individual
    • Job
    • organization
    • Attitude, Competence, and Motivation
    • Changing Attitude
    • What is “Competence”
    • Motivation
    • Perception of Risk
    • Improving Hazard Perception
    • Hazard Identification (Refresh)
    • How do avoid becoming victims of a hazard?
    • Accident Causation
    • Accident Causation Theory
    • An accident can be caused by?
    • Contributions to Accidents
    • The Initiating Event
    • Process Deviation
    • Loss of Containment or Release of Energy
    • Factors Causing or Contributing to Accidents
    • Individual
    • Activity
    • Equipment
    • Physical Environment
    • Social Environment
    • Environment
    • Domino Theory
    • Swiss Cheese Illustrative Video
    • Domino Effect Illustration
    • Hidden Costs of Accidents
    • Accident Triangle – Frank Bird
    • Introduction to Investigation
    • Why Investigate?
    • Why Investigate HSE Incidents?
    • Incidents Investigation Objectives
    • Investigation Obstacles
    • Investigation Principles
    • Investigation Loop
    • Investigation Process – Overview
    • Incident Occurs
    • Information Gathering and Fact-Finding
    • Analyze the Incident
    • Create Action Items
    • Data entry in Reporting Database
    • What is a Management System?
    • Commonly used MS in our Industry
    • Investigation Process Detail
    • Incident Occurs
    • 8 Minimum Facts
    • Determine the Severity Level
    • Severity Matrix
    • Work Activity – Investigation (The Incident)
    • Information Gathering
    • Select the Investigation Team
    • Assign responsibilities to each member of the Team
    • Start the Fact-Finding Process
    • Who, What, Where, Why, How, & When?
    • Fact-Finding
    • NORMS
    • Information Gathering
    • Position
    • People
    • Parts
    • Paper
    • Work Activity: The Incident
    • Incident Analysis
    • 5 Why (*)
    • Cause & Effect or Fishbone (*)
    • Loss
    • Incident
    • Immediate Cause
    • Root Cause
    • Lack of Control
    • Action Items
    • Corrective Action Illustration Video
    • SMART
    • Root Cause Analysis Introduction
    • What is RCA? Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology
    • Define
    • Analyze
    • Solve
    • RCA Tools
    • Brainstorming
    • Pareto
    • 5-WHY
    • Fishbone
    • 5 WHY – Illustration Video
    • Fishbone – Illustration Video
    • Pareto Principle – Illustration Video
    • Solve
    • Recommend
    • Evaluate
    • Implement
    • Human Error
    • System Induced Error
    • Evaluate Solutions
    • Implement Solutions
    • Common Flaws in Solutions
    • Good Solutions
    • Management Role:
    • Conclusion
    • High Potential Events
    • High Potential & Risk Management

    • The Fandumatel of HSE 
    • The Fadumantel of HSE Investigation

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