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    NExT-HSE Module 15: Incident Investigation with Root Cause Analysis (External Client Course)

    Incident Investigation with Root Cause analysisRCA course focuses on developing Skills in HSEincident investigation techniques, gathering complete, accurate and objectiveincident data, establishing root causes, reporting findings and determiningcorrective action.

    Discussion, demonstrations and exercises coverinvestigation and interview techniques like 5 Whys and Fishbone and otherinvestigation techniques, Participants will learn how to uncover the who, what,Where, why, how and when of each incident, and how to analyze data toprevent injuries, property damage and financial losses.

    Day 1: Safety & Accident Theory and Fundamentals

    ·      Safety Business & QHSE Objective

    ·      Safety, Hazards, Risks. Hazards Identification Tools

    ·      Risk Assessment & Risk Management [Intro]

    ·      Events, Incidents, Accidents. Statistics

    ·      Accidents Causation Theory

    ·      Contributors to Accidents

    ·      Heinrich’s Domino Theory

    ·      Loss Causation Model

    ·      Bird’s Accident Triangle

    ·      The Hidden Costs of Accidents

    ·      Introduction to Investigation

    Day 2: The Investigation Process and Skills

    ·         Investigation Process Detail

    ·         The Incident

    ·         Severity & Responsibility Matrices

    ·         Information Gathering

    ·         Investigation Team

    ·         People – Parts – Paper – Position

    ·         Interviewing Technique

    ·         Action Items

    ·         Containment versus Corrective Actions

    ·         SMART

    ·         Investigation Closure

    ·         Documentation

    ·         Substandard Investigation

    Day 3: Root Cause Analysis Methodologies

    ·         Root Cause Analysis Introduction

    ·         What is RCA?. Why use it?

    ·         Levels of Causes of Accidents

    ·         RCA Methodology (Define – Analyze – Solve)

    ·         RCA Tools (Brainstorming – Pareto – 5-WHY – Fishbone)

    ·         RCA Follow up

    ·         High Potential Incidents

    ·         Mine the Diamond

    ·         Behavior and Culture

    ·         The HSE Culture Ladder

    This course is designed for all levels of management, safety practitioners, safety committee members and individuals responsible for investigating incidents.


    1-    Day 1: Safety & Accident Theory and Fundamentals

    ·      Safety Business & QHSE Objective

    ·      Safety, Hazards, Risks. Hazards Identification Tools

    ·      Risk Assessment & Risk Management [Intro]

    ·      Events, Incidents, Accidents. Statistics

    ·      Accidents Causation Theory

    ·      Contributors to Accidents

    ·      Heinrich’s Domino Theory

    ·      Loss Causation Model

    ·      Bird’s Accident Triangle

    ·      The Hidden Costs of Accidents

    ·      Introduction to Investigation

    2-    Day 2: The Investigation Process and Skills

    ·         Investigation Process Detail

    ·         The Incident

    ·         Severity & Responsibility Matrices

    ·         Information Gathering

    ·         Investigation Team

    ·         People – Parts – Paper – Position

    ·         Interviewing Technique

    ·         Action Items

    ·         Containment versus Corrective Actions

    ·         SMART

    ·         Investigation Closure

    ·         Documentation

    ·         Substandard Investigation

    3-    Day 3: Root Cause Analysis Methodologies

    ·         Root Cause Analysis Introduction

    ·         What is RCA?. Why use it?

    ·         Levels of Causes of Accidents

    ·         RCA Methodology (Define – Analyze – Solve)

    ·         RCA Tools (Brainstorming – Pareto – 5-WHY – Fishbone)

    ·         RCA Follow up

    ·         High Potential Incidents

    ·         Mine the Diamond

    ·         Behavior and Culture

    ·         The HSE Culture Ladder

    Managers, Supervisors andInvestigation Team Members and Leaders.


    Currently there are no scheduled classes for this course.

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