Client Relationship Management for Long Term Success

Level: Skill | Type: Classroom | Discipline: Communications

This course is designed in a workshop format to enable participants to build skills and create draft strategies for strengthening relationships with clients and potentially expanding these relationships into new areas.  


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Customize your own learning journey and track your progress when you start using a defined learning path.

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  • Introduction to CRM
  • Presentations in various settings
  • Building the Engagement Plan
  • Becoming a Trusted Advisor

People who already possess the technical knowledge required, but wish to expand their ability to development new business within their client base. 

2 – 3 years of experience in business development and client relationship management.