Using Change Management to Ensure a Successful Technical Implementation

Level: Skill | Type: Classroom | Discipline: Business Strategy

  • Understand why business initiatives require robust change management for success.
  • Learn to use the 40 tools offered to meet the change management requirements.
  • Recognize how to overcome resistance to changes required by the technical implementation.
  • Develop various plans – leadership, communications, risk and quality – to successfully deliver the initiative.


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  • Overview of Change Management requirements
  • Managing the risks to the success using Change Management Techniques
  • Building a Communication Plan to engage and gain support from stakeholders
  • Cover the tools utilized in a successful planning phase
  • During the execution phase of the initiative, identifying the right preparation for the changes is critical to success

People experienced in delivering new technology to clients.

Participants should have been assigned, or recently participated in, a technical initiative to deliver. This assignment will be utilized to apply the content offered in the course. 

Currently there are no scheduled classes for this course.

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