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  • Class and Course

    Advanced Incident Investigation with (Root Cause Analysis)

    Course Summary
    Enhance Your Incident Management Skills with Our Root Cause Analysis Course!

    Are you ready to take your incident management and investigation skills to the next level? Our comprehensive **Incident Management / Investigation with Root Cause Analysis** course is designed to equip you with the tools and techniques needed to manage risks effectively and uncover the root causes of incidents.

     ðŸ” **Course Highlights:

    1. Master Incident Investigation Techniques: Dive deep into proven methods like the 5 Whys and Fishbone diagrams. Learn how to gather complete, accurate, and objective data to fully understand each incident.
     
    2. Analyze and Prevent Risks: Discover how to identify the who, what, where, why, how, and when of each incident. Use this data to prevent future injuries, property damage, and financial losses.
     
    3. Develop Effective Reporting Skills: Learn how to report your findings clearly and determine actionable corrective measures to improve safety and risk management in your organization.
     
    4. Engage in Practical Learning: Participate in engaging discussions, live demonstrations, and hands-on exercises to solidify your skills and apply what you've learned in real-world scenarios.
     
    Why Join Us?

    · Gain valuable insights into incident investigation and risk management.
    · Improve your ability to analyze incidents and implement effective solutions.
    · Enhance your skills with practical, hands-on learning experiences.
     
    Whether you're looking to bolster your incident management capabilities or seeking new ways to prevent and address risks, this course offers the expertise and practical knowledge you need.
     

    Objectives
    Upon the completion of the course, the participant will be able to:

    1. Understand QHSE Objectives and Safety Business:

    ·         Comprehend the goals of Quality, Health, Safety, and Environment (QHSE) and their impact on organizational safety practices.

    2. Understand the Components of Risk and the Aim of Risk Assessment:

    ·         Recognize the essential elements of risk and the purpose of conducting risk assessments to manage and mitigate potential hazards.

    3. Review Benefits of Risk Assessment:

    ·         Evaluate the advantages of risk assessments and understand their importance in Health, Safety, and Environment (HSE) management.

    4. Manage Risk Effectively:

    ·         Learn strategies for effective risk management and how to integrate these practices into organizational procedures.

    5. Manage Health, Safety & Environment:

    ·         Apply principles for managing health, safety, and environmental concerns to foster a safer work environment.

    6. Determine Incidents Warranting Investigation:

    ·         Identify which incidents require a formal investigation to prevent future occurrences.

    7. Use Investigation and Interviewing Techniques:

    ·         Employ effective techniques to collect complete, objective, and accurate data during incident investigations.

    8. Analyze Incidents to Identify Root Causes:

    ·         Analyze incidents to determine root causes and address underlying issues.

    9. Understand Human Relations in Incident Reporting:

    ·         Address the human relations aspects of incident reporting to ensure thorough and unbiased reporting.

     10. Include Essential Data in Investigation Reports:

    ·         Identify and include critical information in investigation reports to facilitate clear and actionable conclusions.

    11. Implement Hazard Control Measures and Follow-Up:

    ·         Apply hazard control measures and conduct follow-ups to ensure risk mitigation and safety improvements.

    12. Demonstrate Theoretical Knowledge in Accident Prevention:

    ·         Exhibit a high level of theoretical understanding regarding accident and incident prevention techniques.

    13. Differentiate Between Accidents and Incidents:

    ·         Recognize and appreciate the differences between accidents, incidents, and near misses.

    14. Understand Accident/Incident Reporting Regulations:

    ·         Show a comprehensive understanding of regulations related to accident and incident reporting.

    15. Understand Principles of Accidents, Incidents, and Near Misses:

    ·         Grasp the principles surrounding accidents, incidents, and near misses and their impact on safety practices.

    16. Differentiate Investigation Phases and Elements:

    ·         Distinguish between the phases of information gathering, unsafe acts, unsafe situations, immediate causation, conclusions, root cause analysis, and action planning.

    This format highlights each objective clearly and provides a thorough overview of the skills and knowledge participants will gain from the course.

    Activities

    Classroom - Listening and contributing to discussions and exercises (group Discussions and workshops)

    • Introduction
    • Safety Business
    • QHSE Objective
    • Hazards Identification
    • Hazard Identification tools
    • Safety, Hazard, and Risk
    • Risk Assessment
    • Components of Risk
    • Group Exercise
    • The Aim of Risk Assessment
    • Why Risk Assessment?
    • Benefits of Risk Assessment
    • Why bother with H&S?
    • Group Exercise
    • Why Manage Health and Safety?
    • Moral
    • Legal
    • Financial
    • Group Exercise
    • Review of Day 1
    • Day 1 Assessment

    • Review of Day 01
    • Risk Management
    • System Program
    • HSE Policy
    • Key Elements of an H&S Policy
    • Safety and Health Management System
    • General Statement of Intent
    • Employers’ Responsibilities
    • What Employers Must Provide?
    • What is “Competence”?
    • Group Exercise
    • Workers’ Responsibilities
    • Workers’ Rights
    • Roles and Responsibilities of Safety Specialists
    • Roles and Responsibilities of Contractors
    • Safety Culture
    • Relationship Between Culture and Performance
    • The Influence of Peers
    • Factors Promoting a Positive Culture
    • Factors Promoting a Negative Culture
    • Group Exercise
    • Review of Day 2
    • Day 2 Assessment

    • Review of Day 02
    • Safety-Related Behaviour
      • Individual
      • Job
      • organization
    • Attitude, Competence, and Motivation
    • Changing Attitude
    • Perception of Risk
    • Improving Hazard Perception
    • How do avoid becoming victims of a hazard?
    • Group Exercise
    • Events, Incidents, Accidents
    • Accident Causation Theory
    • Contributions to Accidents
    • The Initiating Event
    • Process Deviation
    • Loss of Containment or Release of Energy
    • Factors Causing or Contributing to Accidents
    • Individual
    • Activity
    • Equipment
    • Social Environment
    • Psychological & Environment
    • Domino Theory
    • Hidden Costs of Accidents
    • Accident Triangle – Frank Bird
    • Introduction to Investigation
    • Why Investigate?
    • Why Investigate HSE Incidents?
    • Incidents Investigation Objectives
    • Investigation Obstacles
    • Investigation Principles
    • Investigation Loop
    • Investigation Process – Overview
    • Incident Occurs
    • Information Gathering and Fact-Finding
    • Analyze the Incident
    • Create Action Items
    • Data entry in the Reporting Database
    • Group Exercise
    • Review of Day 3
    • Day 3 Assessment 

    •  Review of Day 03
    • What is a Management System?
    • Commonly used MS in our Industry
    • Group Exercise (Your Company HSE MS)
    • Investigation Process Detail
    • Incident Occurs
    • 8 Minimum Facts
    • Determine the Severity Level
    • Severity Matrix
    • Determine the Responsibility Levels to assemble the Teams
    • Group Exercise (Describe your company Severity and Responsibility Matrices)
    • Information Gathering
    • Select the Investigation Team
    • Assign responsibilities to each member of the Team
    • Start the Fact-Finding Process
    • Who, What, Where, Why, How, & When?
    • Fact-Finding
    • NORMS
    • Information Gathering
      • Position
      • People
      • Parts
      • Paper
    • Group Exercise - Investigation
    • Work Activity: The Incident
    • Incident Analysis
    • 5 Why (*)
    • Cause & Effect or Fishbone (*)
    • Loss
    • Incident
    • IMMEDIATE CAUSE
    • ROOT CAUSE
    • LACK OF CONTROL
    • Action Items
    • Containment versus Corrective Actions
    • SMART
    • Group Exercise
    • Review of Day 4
    • Day 4 Assessment

    • Review of Day 04
    • Root Cause Analysis Introduction
    • What is RCA? Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology
      • Define
      • Analyze
      • Solve
    • RCA Tools
    • Brainstorming
    • Pareto
    • 5-WHY
    • Fishbone
    • Solve
    • Recommend
    • Evaluate
    • Implement
    • Human Error
    • System Induced Error
    • Evaluate Solutions
    • Implement Solutions
    • Common Flaws in Solutions
    • Good Solutions
    • Management Role:
    • RCA Follow up
    • High Potential Incidents
    • Review of day 5 and all course
    • Group discussion
    • Final Assessment
    • Closing the Session

    • All levels of management.
    • HSE managers.
    • HSE Supervisors.
    • HSE Advisors.
    • Safety practitioners.
    • Safety committee members.
    • Individuals are responsible for investigating incidents.


    • Safety Business
    • QHSE Objective
    • Hazards Identification
    • Hazard Identification tools
    • Safety, Hazard, and Risk
    • Risk Assessment
    • Components of Risk
    • The Aim of Risk Assessment
    • Why Risk Assessment?
    • Benefits of Risk Assessment
    • Why bother with H&S?
    • Why Manage Health and Safety?
      • Moral
      • Legal
      • Financial
    • Risk Management
    • System Program
    • HSE Policy
    • Key Elements of an H&S Policy
    • Safety and Health Management System
    • General Statement of Intent
    • Roles and Responsibilities
    • Regulatory International Frameworks
    • Employers’ Responsibilities
    • What Employers Must Provide?
    • What is “Competence”?
    • Workers’ Responsibilities
    • Workers’ Rights
    • Roles and Responsibilities of Safety Specialists in the HSMS
    • Roles and Responsibilities of Contractors
    • Contractors Management Illustration
    • Safety Culture
    • Relationship Between Culture and Performance
    • In organizations with a positive safety culture
    • In organizations with a Negative safety culture
    • The Influence of Peers
    • Factors Promoting a Positive Culture
    • Factors Promoting a Negative Culture
    • Safety-Related Behaviour
      • Individual
      • Job
      • organization
    • Attitude, Competence, and Motivation
    • Changing Attitude
    • What is “Competence”
    • Motivation
    • Perception of Risk
    • Improving Hazard Perception
    • Hazard Identification (Refresh)
    • How do avoid becoming victims of a hazard?
    • Accident Causation
    • Accident Causation Theory
    • An accident can be caused by?
    • Contributions to Accidents
    • The Initiating Event
    • Process Deviation
    • Loss of Containment or Release of Energy
    • Factors Causing or Contributing to Accidents
      • Individual
      • Activity
      • Equipment
    • Physical Environment
    • Social Environment
    • Environment
    • Domino Theory
    • Swiss Cheese Illustrative Video
    • Domino Effect Illustration
    • Hidden Costs of Accidents
    • Accident Triangle – Frank Bird
    • Introduction to Investigation
    • Why Investigate?
    • Why Investigate HSE Incidents?
    • Incidents Investigation Objectives
    • Investigation Obstacles
    • Investigation Principles
    • Investigation Loop
    • Investigation Process – Overview
    • Incident Occurs
    • Information Gathering and Fact-Finding
    • Analyze the Incident
    • Create Action Items
    • Data entry in the Reporting Database
    • What is a Management System?
    • Commonly used MS in our Industry
    • Investigation Process Detail
    • Incident Occurs
    • 8 Minimum Facts
    • Determine the Severity Level
    • Severity Matrix
    • Work Activity – Investigation (The Incident)
    • Information Gathering
    • Select the Investigation Team
    • Assign responsibilities to each member of the Team
    • Start the Fact-Finding Process
    • Who, What, Where, Why, How, & When?
    • Fact-Finding
    • NORMS
    • Information Gathering
      • Position
      • People
      • Parts
      • Paper
    • Work Activity: The Incident
    • Incident Analysis
    • 5 Why (*)
    • Cause & Effect or Fishbone (*)
    • Loss
    • Incident
    • Immediate Cause
    • Root Cause
    • Lack of Control
    • Action Items
    • Corrective Action Illustration Video
    • SMART
    • Root Cause Analysis Introduction
    • What is RCA? Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology
    • Define
    • Analyze
    • Solve
    • RCA Tools
    • Brainstorming
    • Pareto
    • 5-WHY
    • Fishbone
    • 5 WHY – Illustration Video
    • Fishbone – Illustration Video
    • Pareto Principle – Illustration Video
    • Solve
    • Recommend
    • Evaluate
    • Implement
    • Human Error
    • System Induced Error
    • Evaluate Solutions
    • Implement Solutions
    • Common Flaws in Solutions
    • Good Solutions
    • Management Role:
    • Conclusion
    • High Potential Events
    • High Potential & Risk Management

    • The Fundamental of HSE.
    • The Fundamental of HSE Investigation.
    • Good English level required

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