• Class and Course

    Communication Skills for Safety Professional

    Course Objective
    At the end of this qualification, the learner will be able to:

    • Understand the significance of Introduction to H&S at work.
    • Identify legal aspects of H&S communications.
    • Identify different Communication Styles.
    • Understand the factors to consider for effective communication with others.
    • Identify the main elements to enhance HSE communication in the workplace.
    • Understand the Importance of feedback within the communication process.
    • Identify requirements for effective Internal and external communication.
    • Classroom - Listening and contributing to discussions and exercises (group Discussions and quizzes)
    • Remotely - Listening and contributing to discussions and exercises (Discussions and short quizzes).
    Awarding Body
    • International Institute of Risk & Safety Management IIRSM_ UK
    Pass Requirements
    • Attendance, End course short assessment

    • Communication methods.
    • Strengths and weaknesses of each method.
    • The nature of Health and safety professional work and the type of communication required with different parties.
    • Question 1 for discussion.
    • General barriers of communication.
    • Parts of communication.
    • Types of communication (Internal -external), (formal-informal).
    • Question 2 for discussion.
    • Factors affecting our choice of means of communication.
    • Effective communication.
    • Two-way communication process.
    • Potential influence in communication.
    • Consequences of poor communication within Health & Safety professions.
    • Question 3 for discussion.
    • Total communication process.
    • Levels of communication.
    • Barriers in communication for the communicator and receiver.
    • External barriers in communication.
    • 5 basic reasons for not listening.
    • Improving listening skills.
    • Types of body language.
    • Common mistakes of safety professionals’ communication.
    • Notes Taking.
    • Tips for Notes Taking.
    • Common Mistakes when taking notes.
    • 10 min exercise.
    • The necessity for note taking.
    • The importance of documentation.
    • Critical thinking skills.
    • Requirements for critical thinking.

    • Engineers, Managers, and Supervisors.
    • HSE Officers.
    • Interested candidates in communication & soft skills.

    • Introduction to health and safety at work with the main communication methods.
    • Description of the total communication process with their levels and parts of effective communication.
    • Barriers and factors affect the communication process from the communicator and receiver side.
    • The strengths and weaknesses of each communication method.
    • The reasons and improving ways for listening skills.
    • The definition of note-taking and documentation with tips and identify the common mistakes when taking notes. 
    • The definition and the requirement of critical thinking skills.


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