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    • Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
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    Customize Your Learning Journey
    Customize Your Learning Journey
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    Customize Your Learning Journey
    Customize Your Learning Journey
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    Customize Your Learning Journey

    Class and Course
    1. NExT
    2. Health Safety and Environment (HSE)
    3. Crisis Management & Emergency Responses in the O&G Sector

    Crisis Management & Emergency Responses in the O&G Sector

    • Advanced
    • 4 Days
    • classroom1Classroom

    Course Objective

    • Effective crisis management is crucial in the O&G sector, where the consequences of emergencies can be severe and widely publicized.
    • This course focuses on emergency response and crisis management within the oil and gas industry.
    • It aims to reduce, control, or mitigate the effects of emergencies such as natural disasters, hazardous material spills, fires, explosions, and security threats.
    • The course emphasizes both pre-planned emergency response and creative crisis management aligned with organizational values.
    • Participants compare their systems and documents to benchmarks and run scenarios based on their insights.
    • The course addresses the role of communication teams and media in crises.
    • Participants learn about the influence of the human element in emergencies and crises.
    Activities
    • Presentations, reading material, and videos. 
    • Tests to assess learning gain and fill up gaps. 
    • Scenarios customized to the region's oil & gas industry.
    • Role plays and feedback exercises.
    • In-class discussion sessions and teamwork.
    • Personal work plans elaborated by the attendees.
    Premises
    • Classroom with seats and tables in a U-shape layout, with room for practical exercises where the participants can work standing with flipcharts, do physical exercises, and walk around the U-shape. This is a mandatory requirement—equipment: Projector and speakers. 

    • Introduction
    • Test – Diagnostic
    • Fundamentals of Emergencies & Crises Management.
    • Fundamentals of Business Continuity Management.
    • Macondo: Learned Lessons from a Catastrophe.
    • Normalization of Deviance: A Challenge for the HSE Culture.
    • Emergency, Crisis, and Business Continuity in the HSE Management Systems.
    • Workshop: How are we facing Emergencies, Crises, and Business Continuity with our HSE Management System?

    • Day 1 Review
    • Emergency and Crisis Culture Maturity Ladder. 
    • Focusing on Low-Frequency / High Severity incidents.
    • Quantitative & Qualitative Risk Analysis.
    • Risk Matrix and the meaning of ALARP.
    • The Hierarchy of Risk Control.
    • Prevention & Mitigation Action Plans. 
    • Workshop: How are we helping our people develop the right HSE approach to manage risks?


    • Day 2 Review
    • Emergency, Crisis and Business Continuity: Strategies, Plans, Teams and Resources. 
    • Audit/Assessment of the Emergency and Crisis and Business Continuity Plans.
    • Key Performance Indicators.
    • The HSE Case.
    • High-Reliability Organizations, the Future of Oil & Gas HSE Management.
    • Behavior Change: Organizational Change Management Applied to HSE Culture. 
    • HSE-Oriented Methods for Teambuilding.
    • Workshop: Where do we stand on Emergency & Crisis and Business Continuity Readiness?


    • Day 3 Review
    • The critical role of communication during the crisis
    • Managing communication channels, addressing stakeholders, and maintaining transparency.
    • Emergencies and Crises: When the Media shows up. 
    • The 5 W´s of Media: What, Who, Where, When, Why.
    • Consequences of Media Deployment.
    • Business Continuity and Media Management.
    • Media Management Plan. 
    • WHO is WHO in the Media Management Plan. 
    • Workshop: Facing the Media in a Crisis. 
    • Personal work plans: Presentations and feedback
    • Course wrapup
    • Test – Learning gain.
    • Quality Survey

    • Middle and Executive Management, and Staff from Operations and Administration.


    • Fundamentals of Emergencies & Crises Management.
    • Fundamentals of Business Continuity Management.
    • Macondo/Deepwater Horizon incident: Learned Lessons from a Catastrophe.
    • Normalization of Deviance: A Challenge for the HSE Culture.
    • Quantitative & Qualitative Risk Analysis.
    • Low-Frequency / High Severity incidents.
    • The Hierarchy of Risk Control.
    • Emergency, Crisis, and Business Continuity: Strategies, Plans, Teams and Resources. 
    • Audit/Assessment of the Emergency and Crisis and Business Continuity Plans.
    • High-Reliability Organizations, the Future of Oil & Gas HSE Management.

    • 3-5 years of experience in the O&G industry.


    Currently there are no scheduled classes for this course.

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    SOLUTIONS

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    Individual

    COURSE OFFERINGS

    Petrotechnical

    Operations and Maintenance

    New Energy

    SLB Software

    Digital Technology

    Technical Challenges

    Health Safety and Environment (HSE)

    Business Management

    E&P Introduction and Fundamentals

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