The digital learning ecosystem An efficient management approach to capability development, delivering smarter teams, improved productivity and better business outcome for the managers.
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Training provider of the year: 2013, 14 and 15
Upstream learning simulator With more than 50,000 participants instructed in various disciplines, data driven OilSim runs real-world oil and gas business scenarios and technical challenges.Engaging. Educational. Enjoyable
It is a well-known fact that a degree of conflict in the workplace will be required to create healthy dialogue, hear from all stakeholders, and find the best way forward. Unfortunately, few people are skilled in navigating the rocky waters of conflict and instead will either avoid it altogether or power through it leaving behind the debris of hurt feelings and misunderstandings.
This workshop introduces participants to strategies and tools for boosting one’s ability to deal with difficult personalities and habits, manage sensitive and difficult issues, and use difficult conversations as an opportunity for rich learning. This course also will enhance the participants’ communication and conversation ability, active listening skills, and will move them from positional (stuck – “us vs. them”) to interest-focused (curious - “we”) conflict resolution and negotiation.
Participants will assess personal communication and conflict styles, recognize barriers to effective communications, and discuss strategies to enhance personal communication ability. Additionally, participants will practice new communication strategies to effectively handle difficult conversations.Day 2
Participants will assess personal conflict styles and identify the difference between healthy and damaging conflict. They will also learn to recognize the difference between detrimental habitual reactions and proactive responses when dealing with tension and conflict.Day 3
Art of Negotiation
Participants will learn to identify factors that diffuse or exacerbate conflict and how to properly leverage those factors within their own style to deal with conflict. Additionally, they will combine their newly learned communication and conflict skills with effective negotiation skills to get to the "yes".
Business leaders, executives, operational managers, and project and program managers who want to develop their competency in conflict resolution and negotiation. It is especially ideal for emerging and front-line leaders, as well as leaders who want to improve their communication competency.
Customize your own learning journey and track your progress when you start using a defined learning path.