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  • Class and Course

    Crisis Management & Emergency Responses in the Oil & Gas Sector

    Course Summary

    • Several in-class activities producing company-relevant work products, Hypothetical Scenarios customized to the local oil & gas region, and Several in-class Discussion sessions, and videos, A Final Personal Action Plan for each Student, and Action Recommendations for the client companies.

    Course Objective

    • The course overview is based on Case Studies, Workshops, and Hypothetical Scenarios to teach participants the corporate systems and processes needed to achieve readiness for emergencies and crises. The participants compare their own systems and documents to benchmarks and then run scenarios based on their insights into their systems. The course is Team-Based and the value of the takeaway work products is maximized if the members of a team are from a single company. However, the structure of the class does not require this.
    Activities
    • Classroom with Theoretical and Practical Implementation
    The following points shall be discussed in the course:

    • Emergencies & Crises Management and Business Continuity Management.
    • Media Management
    • High Reliable Organizations
    • Behavior Change: Organizational Change Management supporting the HSE Culture.

    Day 1

    • Fundamentals of  Emergencies & Crises Management.
    • Fundamentals of  Business Continuity Management.
    • Macondo: Learned Lessons from a Catastrophe.
    • Normalization of Deviance: A Challenge for the HSE Culture.
    • The HSE Management Systems.
    • Workshop: How are we facing Emergencies, Crises, and Business Continuity with our HSE Management System?

    Day 2

    • HSE Culture Maturity Ladder.
    • Focusing on Low-Frequency / High Severity incidents.
    • Quantitative & Qualitative Risk Analysis.
    • Risk Matrix and the meaning of ALARP.
    • The Hierarchy of Risk Control.
    • Prevention & Mitigation Action Plans.
    • Workshop: How are we helping our people develop the right HSE approach to manage risks?

    Day 3

    • Emergency, Crisis, and Business Continuity: Strategies, Plans, Teams, and Resources. 
    • Audit/Assessment of the Emergency and Crisis and Business Continuity Plans.
    • Key Performance Indicators.
    • The HSE Case.
    • High-Reliability Organizations, the Future of Oil & Gas HSE Management.
    • Workshop: Where do we stand on Emergency & Crisis and Business Continuity Readiness?

    Day 4

    • Emergencies and Crises: When the Media shows up. 
    • The 5 W´s of Media: What, Who, Where, When, Why.
    • Consequences of Media deployment.
    • Business Continuity and Media Management.
    • Media Management Plan. 
    • WHO is WHO in the Media Management Plan. 
    • Workshop: Facing the Media in a Crisis. 

    Day 5
    • Behavior Change: Organizational Change Management applied to HSE Culture. 
    • DISC Profile and the Value to Teamwork and Motivation Management.
    • HSE-Oriented Methods for Teambuilding.
    • Building the HSE approach: Observation & Intervention Technique.
    • Competencies of the HSE Change Agents.
    • Workshop: Personal action plan to improve my competencies as HSE Change Agent.

    • Middle Management and Staff to Executive Management and Staff

    •  Fundamentals of Emergencies & Crises Management.
    • Fundamentals of Business Continuity Management.
    • Macondo/Deepwater Horizon incident: Learned Lessons from a Catastrophe.
    • Normalization of Deviance: A Challenge for the HSE Culture.
    • Quantitative & Qualitative Risk Analysis.
    • Focusing on Low-Frequency / High Severity incidents.
    • The Hierarchy of Risk Control.
    • Emergency, Crisis, and Business Continuity: Strategies, Plans, Teams, and Resources.
    • Audit/Assessment of the Emergency and Crisis and Business Continuity Plans.
    • High-Reliability Organizations, the Future of Oil & Gas HSE Management.
    • Business Continuity and Media Management.
    • Behavior Change: Organizational Change Management supporting the HSE Culture.


    • 3-5 years of oil & gas exploration & production experience, of any sort.

    Currently there are no scheduled classes for this course.

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