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    • Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey
    Customize Your Learning Journey

    Class and Course
    1. NExT
    2. Business Management
    3. Improving communication skills RILS

    Improving communication skills RILS

    • Foundation
    • 5 Days
    • Remote Instructor Led SeriesRemote Instructor Led Series

    A foundation level course broadening a manager's necessary skills and knowledge to help them be more  effective in communicating with their teams and other people.  

    It looks at the personal style of managers and how this impacts their communication style.  Through activities participants will be knowledgeable in how and why to they should adapt their style and method depending upon their audience, and how communication styles can influence others.

    • Review of personality assessments and determine areas for self-development.
    • Determination of types of communication styles and the preferred style of each participant.

    • Types of communication.
    • Trust in communications.
    • Active Listening.
    • Communicating across physical and cultural boundaries.

    • How to prepare and deliver presentations.
    • Differences when communicating orally or in writing.

    • Communication barriers.
    • Communicating through stories and narrative. 

    • The nature of negotiation.
    • Basic techniques for successful and ethical negotiations.
    • Providing constructive feedback and negative reactions.
    • Assessing different conflict management strategies and handling difficult conversations.

    Any person looking to improve their communication skills with team members, managers and others.

    Review of personality assessments and determine areas for self-development.

    Determination of types of communication styles and the preferred style of each participant.

    Types of communication.

    How to prepare and deliver presentations.

    Providing constructive feedback and negative reactions.

    Assessing different conflict management strategies and handling difficult conversations.

    The nature of negotiation and basic techniques for successful and ethical negotiations.

    Communicating across physical and cultural boundaries.


    No prerequisites.

    Currently there are no scheduled classes for this course.

    Click below to be alerted when scheduled

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