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  • Class and Course

    Incident Investigation with Root Cause Analysis

    Course Description
    • Incident Investigation with (Root Cause Analysis) course focuses on developing skills in incident investigation techniques, gathering complete, accurate, and objective incident data, establishing root causes, reporting findings, and determining corrective action.
    • Covering the Incident Investigation with Root Cause analysis RCA.
    • Make Engineers, Supervisors, and Managers competent to direct an effective post-incident investigation of to root cause.
    • Developing Skills in HSE incident investigation techniques.
    • Gathering complete, accurate, and objective incident data.
    • Establishing root causes.
    • Reporting findings and determining corrective action.
    • Discussion, demonstrations, and exercises cover investigation and interview techniques like 5 Whys and Fishbone and other investigation techniques.
    • Uncover the who, what, Where, Why, how, and when of each incident.
    • Analyze data to prevent injuries, property damage, and financial losses.
    Objectives
    • Upon the completion of the course, the participant will be able to:
    • How to determine which incidents warrant investigation.
    • How to use effective investigation and interviewing techniques to gather complete, objective, and accurate data.
    • How to analyze incidents to identify root causes
    • The human relations aspects of incident reporting
    • What data to include in investigation reports
    • Hazard control measures and follow-up
    • Demonstrate a high level of theoretical knowledge in terms of accident/incident prevention techniques.
    • Appreciate the differences between accidents, and incidents.
    • To show a good understanding of the regulations relating to accident/incident reporting.
    • Be able to understand the principles regarding accidents/incidents and near misses.
    • Determine the difference between the information-gathering phase, unsafe acts, unsafe situations, immediate causation, conclusion, root cause analysis, and action plan.
    Day 1
    • Introduction
    • Safety Business
    • QHSE Objective
    • Safety, Why Bother? – A bit of History
    • Hazards Identification
    • Hazard Identification tools
    • Safety, Hazard, and Risk
    • Group Exercise
    • Components of Risks
    • Risk Management - Safety Programs
    • Group Exercise
    • Accidents Causation
    • Accidents Causation Theory
    • Accidents caused by?
    • Contributors to Accidents
    • Factors Causing or Contributing to Accident
    • INDIVIDUAL
    • ACTIVITY
    • EQUIPMENT
    • ENVIRONMENTAL
    • Group Exercise
    • Heinrich’s Domino Theory
    • The Domino Effect
    • Swiss Cheese
    • Frank Bird’s Accident Triangle
    • The Hidden Costs of Accidents
    • Introduction to Investigation
    • Why Investigate HSE Incidents
    • Incidents Investigation Objectives
    • Investigation Obstacles
    • Investigation Principles
    • Investigation Loop
    • Group Exercise
    • Review of day 1
    • Day 1 Quiz

    Day 2
    • Review of Day 01
    • What is a Management System? 
    • Commonly used MS in our Industry
    • Group Exercise (Your Company HSE MS)
    • Investigation Process - RECAP
    • Investigation Process - DETAIL
    • Investigation Process - OVERVIEW
    • Incident Occurs
    • 8 Minimum Facts
    • Severity Matrices
    • Responsibility Matrices
    • Information Gathering
    • Analyze the Incident
    • Create Action Items
    • Data entry in Reporting Database
    • Group Exercise
    • Information Gathering and Fact-Finding
    • Basic Questions
    • Interviewing Technique
    • NORMS
    • People – Parts – Paper – Position
    • Analyze the Incident
    • Create Action Items
    • Data entry in Reporting Database
    • Group Exercise
    • Review of day 2
    • Day 2 Quiz

    Day 3
    • Review of Day 02
    • Root Cause Analysis Introduction
    • What is RCA? Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology
    • RCA: Basic Steps
    • Define
    • Analyze
    • Solve
    • Group Exercise
    • RCA Tools
    • Brainstorming
    • Pareto
    • 5-WHY
    • Fishbone
    • 5 WHY – Illustration Video
    • Fishbone – Illustration Video
    • Pareto Principle – Illustration Video
    • Solve
    • Solutions
    • Recommend
    • Evaluate
    • Implement
    • Human Error
    • System Induced Error
    • Evaluate Solutions
    • Implement Solutions
    • Common Flaws in Solutions
    • Good Solutions
    • Management Role:
    • Conclusion
    • Group Exercise
    • High Potential Events
    • High Potential & Risk Management
    • Final Quiz
    • Course Evaluation
    • Closing the Session
    • All levels of management.
    • HSE managers.
    • HSE Supervisors.
    • HSE Advisors.
    • Safety practitioners.
    • Safety committee members.
    • Individuals are responsible for investigating incidents.
    • Safety & Accident Theory and Fundamentals
    • Safety Business & QHSE Objective
    • Safety, Hazards, Risks. Hazards Identification Tools
    • Risk Assessment & Risk Management [Intro]
    • Events, Incidents, Accidents. Statistics
    • Accidents Causation Theory
    • Contributors to Accidents
    • Heinrich’s Domino Theory
    • Loss Causation Model
    • Bird’s Accident Triangle
    • The Hidden Costs of Accidents
    • Introduction to Investigation
    • The Investigation Process and Skills
    • Investigation Process Detail
    • The Incident
    • Severity & Responsibility Matrices
    • Information Gathering
    • Investigation Team
    • People – Parts – Paper – Position
    • Interviewing Technique
    • Action Items
    • Containment versus Corrective Actions
    • SMART
    • Investigation Closure
    • Documentation
    • Substandard Investigation
    • Root Cause Analysis Methodologies
    • Root Cause Analysis Introduction
    • What is RCA?. Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology (Define – Analyze – Solve)
    • RCA Tools (Brainstorming – Pareto – 5-WHY – Fishbone)
    • RCA Follow up
    • High Potential Incidents
    • Mine the Diamond
    • Behavior and Culture
    • The HSE Culture Ladder
    • The Fandumatel of HSE 
    • The Fadumantel of HSE Investigation

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