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    • Class and Course
    1. NExT
    2. Business Management
    3. Managing Cultural Diversity

    Managing Cultural Diversity

    • Skill
    • 4 Days
    • classroom1Classroom

    Designed for experienced professionals who need to focus on new techniques or complex topics to solve challenging or niche problems in their domain

    All Personnel working with deferent cultures or working on Global Teams

        • Definition of cultural diversity
        • Importance of cultural competence in the global business environment
        • Introduction to Cultural Intelligence (CQ)
        • The four CQ capabilities
        • Verbal and non-verbal communication differences
        • Active listening across cultures
        • Strategies for clear and respectful communication
        • Characteristics of inclusive leaders
        • Strategies for promoting inclusion
        • Creating an inclusive workplace culture
        • Diversity and inclusion policies and practices
        • Cross-cultural negotiation and collaboration
        • Cultural considerations in international business expansion
        • Hofstede's cultural dimensions
        • Trompenaars' cultural dimensions
        • Hall's high- and low-context cultures
        • Collectivism vs. Individualism
        • Understanding stereotypes and biases
        • Impact on decision-making and relationships
        • Strategies to challenge and overcome stereotypes
        • Causes of cross-cultural conflicts
        • Conflict resolution strategies
        • Benefits of diverse teams
        • Challenges in team dynamics
        • How diversity and inclusion contribute to business success
        • Aligning diversity with organizational strategy


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