1. NExT
  2. Business Management
  3. Policy and Procedure development, writing and management

Policy and Procedure development, writing and management

Level: Foundation | Type: Classroom | Discipline: Communications

This training course fully prepares participants to translate 'Policy into Action' by developing the relevant Procedures. Participants will explore techniques to ensure that Policies and Procedures are welcomed, understood, accepted and fully implemented by all those who need to use them. The training course provides a definitive guide to creating purposeful Policies and Procedures Documents, demonstrates online resources and even provides editable Templates for future use of all Participants. Distribution of the documents on modern devices such as smartphones and tablets will be explored, and publishing resources identified.


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  • Basic writing tips
  • Company policies and procedures
  • Foundation of Policy & Procedure Development
  • Diagnostic and Development of Policy & Procedure
  • Implementation of Policy & Procedures
  • Evaluation




Anyone who is going to be creating or is already involved in writing procedures and process documents.

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