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    Class and Course
    1. NExT
    2. Health Safety and Environment (HSE)
    3. Incident Management / Investigation with (Root Cause Analysis)

    Incident Management / Investigation with (Root Cause Analysis)

    • Advanced
    • 5 Days
    • classroom1Classroom
      • Average client rating (based on 38 attendee reviews)
    Course Description
    • The Incident Management / Investigation with (Root Cause Analysis) course focuses on developing skills in incident investigation techniques, gathering complete, accurate, and objective incident data, establishing root causes, reporting findings, and determining corrective action.
    • Discussion, demonstrations, and exercises cover investigation and interview techniques like 5 Whys and Fishbone and other investigation techniques, Participants will learn how to uncover the who, what, Where, why, how, and when of each incident, and how to analyze data to prevent injuries, property damage and financial losses.
    Objectives
    Upon the completion of the course, the participant will be able to:
    • How to determine which incidents warrant investigation.
    • How to use effective investigation and interviewing techniques to gather complete, objective, and accurate data.
    • How to analyze incidents to identify root causes
    • The human relations aspects of incident reporting
    • What data to include in investigation reports
    • Hazard control measures and follow-up
    • Demonstrate a high level of theoretical knowledge in terms of accident/incident prevention techniques.
    • Appreciate the differences between accidents, and incidents.
    • To show a good understanding of the regulations relating to accident/incident reporting.
    • Be able to understand the principles regarding accidents/incidents and near misses.
    • Determine the difference between the information gathering phase, unsafe acts, unsafe situations, immediate causation, conclusion, root cause analysis, and action plan.
    • Activities
    • Classroom - Listening and contributing to discussions and exercises (group Discussions and workshops)
    Pre and Posttest:
    • Pre and post-assessment tests will be conducted at the beginning and end of the class, to evaluate the participant's level of knowledge and the outcome of the training.
    Course Evaluation:
    • The course evaluation form will be distributed to all participants at the end of the course, to evaluate the course materials, presentation, instructor, training facility, and the training program performance. 
    Daily training progress report:
    • The instructor will submit a daily training progress report.
    Final Exam:
    • The final Exam must be passed with a 70% to pass the course.
    Language
    • This course can be delivered in both English & Arabic.
    • Introduction
    • Safety Business
    • QHSE Objective
    • Hazards Identification
    • Hazard Identification tools
    • Safety, Hazard, and Risk
    • Risk Assessment
    • Components of Risk
    • Group Exercise
    • The Aim of Risk Assessment
    • Why Risk Assessment?
    • Benefits of Risk Assessment
    • Why bother with H&S?
    • Group Exercise
    • Why Manage Health and Safety?
      • Moral
      • Legal
      • Financial
    • Group Exercise
    • Review of Day 1
    • Day 1 Assessment
    • Review of Day 01
    • Risk Management
    • System Program
    • HSE Policy
    • Key Elements of an H&S Policy
    • Safety and Health Management System
    • General Statement of Intent
    • Employers’ Responsibilities
    • What Employers Must Provide?
    • What is “Competence”?
    • Group Exercise
    • Workers’ Responsibilities
    • Workers’ Rights
    • Roles and Responsibilities of Safety Specialists
    • Roles and Responsibilities of Contractors
    • Safety Culture
    • Relationship Between Culture and Performance
    • The Influence of Peers
    • Factors Promoting a Positive Culture
    • Factors Promoting a Negative Culture
    • Group Exercise
    • Review of Day 2
    • Day 2 Assessment

    • Review of Day 02
    • Safety-Related Behaviour
      • Individual
      • Job
      • organization
    • Attitude, Competence, and Motivation
    • Changing Attitude
    • Perception of Risk
    • Improving Hazard Perception
    • How to avoid becoming victims of a hazard?
    • Group Exercise
    • Events, Incidents, Accidents
    • Accident Causation Theory
    • Contributions to Accidents
    • The Initiating Event
    • Process Deviation
    • Loss of Containment or Release of Energy
    • Factors Causing or Contributing to Accidents
    • Individual
    • Activity
    • Equipment
    • Social Environment
    • Psychological & Environment
    • Domino Theory
    • Hidden Costs of Accidents
    • Accident Triangle – Frank Bird
    • Introduction to Investigation
    • Why Investigate?
    • Why Investigate HSE Incidents?
    • Incidents Investigation Objectives
    • Investigation Obstacles
    • Investigation Principles
    • Investigation Loop
    • Investigation Process – Overview
    • Incident Occurs
    • Information Gathering and Fact-Finding
    • Analyze the Incident
    • Create Action Items
    • Data entry in the Reporting Database
    • Group Exercise
    • Review of Day 3
    • Day 3 Assessment 
    • Review of Day 03
    • What is a Management System?
    • Commonly used MS in our Industry
    • Group Exercise (Your Company HSE MS)
    • Investigation Process Detail
    • Incident Occurs
    • 8 Minimum Facts
    • Determine the Severity Level
    • Severity Matrix
    • Determine the Responsibility Levels to assemble the Teams
    • Group Exercise (Describe your company Severity and Responsibility Matrices)
    • Information Gathering
    • Select the Investigation Team
    • Assign responsibilities to each member of the Team
    • Start the Fact-Finding Process
    • Who, What, Where, Why, How, & When?
    • Fact-Finding
    • NORMS
    • Information Gathering
      • Position
      • People
      • Parts
      • Paper
    • Group Exercise - Investigation
    • Work Activity: The Incident
    • Incident Analysis
    • 5 Why (*)
    • Cause & Effect or Fishbone (*)
    • Loss
    • Incident
    • IMMEDIATE CAUSE
    • ROOT CAUSE
    • LACK OF CONTROL
    • Action Items
    • Containment versus Corrective Actions
    • SMART
    • Group Exercise
    • Review of Day 4
    • Day 4 Assessment

    • Review of Day 04
    • Root Cause Analysis Introduction
    • What is RCA? Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology
      • Define
      • Analyze
      • Solve
    • RCA Tools
    • Brainstorming
    • Pareto
    • 5-WHY
    • Fishbone
    • Solve
    • Recommend
    • Evaluate
    • Implement
    • Human Error
    • System Induced Error
    • Evaluate Solutions
    • Implement Solutions
    • Common Flaws in Solutions
    • Good Solutions
    • Management Role:
    • RCA Follow up
    • High Potential Incidents
    • Work Activity: GUIDED INVESTIGATION
    • Review of Day 5
    • Group discussion
    • Final Test
    • Closing the Session

    • This course is designed for all levels of management, safety practitioners, safety committee members, and individuals responsible for investigating incidents.

    • Safety Business
    • QHSE Objective
    • Hazards Identification
    • Hazard Identification tools
    • Safety, Hazard, and Risk
    • Risk Assessment
    • Components of Risk
    • The Aim of Risk Assessment
    • Why Risk Assessment?
    • Benefits of Risk Assessment
    • Why bother with H&S?
    • Why Manage Health and Safety?
      • Moral
      • Legal
      • Financial
    • Risk Management
    • System Program
    • HSE Policy
    • Key Elements of an H&S Policy
    • Safety and Health Management System
    • General Statement of Intent
    • Roles and Responsibilities
    • Regulatory International Frameworks
    • Employers’ Responsibilities
    • What Employers Must Provide?
    • What is “Competence”?
    • Workers’ Responsibilities
    • Workers’ Rights
    • Roles and Responsibilities of Safety Specialists in the HSMS
    • Roles and Responsibilities of Contractors
    • Contractors Management Illustration
    • Safety Culture
    • Relationship Between Culture and Performance
    • In organizations with a positive safety culture
    • In organizations with a Negative safety culture
    • The Influence of Peers
    • Factors Promoting a Positive Culture
    • Factors Promoting a Negative Culture
    • Safety-Related Behaviour
      • Individual
      • Job
      • organization
    • Attitude, Competence, and Motivation
    • Changing Attitude
    • What is “Competence”
    • Motivation
    • Perception of Risk
    • Improving Hazard Perception
    • Hazard Identification (Refresh)
    • How do avoid becoming victims of a hazard?
    • Accident Causation
    • Accident Causation Theory
    • An accident can be caused by?
    • Contributions to Accidents
    • The Initiating Event
    • Process Deviation
    • Loss of Containment or Release of Energy
    • Factors Causing or Contributing to Accidents
    • Individual
    • Activity
    • Equipment
    • Physical Environment
    • Social Environment
    • Environment
    • Domino Theory
    • Swiss Cheese Illustrative Video
    • Domino Effect Illustration
    • Hidden Costs of Accidents
    • Accident Triangle – Frank Bird
    • Introduction to Investigation
    • Why Investigate?
    • Why Investigate HSE Incidents?
    • Incidents Investigation Objectives
    • Investigation Obstacles
    • Investigation Principles
    • Investigation Loop
    • Investigation Process – Overview
    • Incident Occurs
    • Information Gathering and Fact-Finding
    • Analyze the Incident
    • Create Action Items
    • Data entry in Reporting Database
    • What is a Management System?
    • Commonly used MS in our Industry
    • Investigation Process Detail
    • Incident Occurs
    • 8 Minimum Facts
    • Determine the Severity Level
    • Severity Matrix
    • Work Activity – Investigation (The Incident)
    • Information Gathering
    • Select the Investigation Team
    • Assign responsibilities to each member of the Team
    • Start the Fact-Finding Process
    • Who, What, Where, Why, How, & When?
    • Fact-Finding
    • NORMS
    • Information Gathering
      • Position
      • People
      • Parts
      • Paper
    • Work Activity: The Incident
    • Incident Analysis
    • 5 Why (*)
    • Cause & Effect or Fishbone (*)
    • Loss
    • Incident
    • Immediate Cause
    • Root Cause
    • Lack of Control
    • Action Items
    • Corrective Action Illustration Video
    • SMART
    • Root Cause Analysis Introduction
    • What is RCA? Why use it?
    • Levels of Causes of Accidents
    • RCA Methodology
    • Define
    • Analyze
    • Solve
    • RCA Tools
    • Brainstorming
    • Pareto
    • 5-WHY
    • Fishbone
    • 5 WHY – Illustration Video
    • Fishbone – Illustration Video
    • Pareto Principle – Illustration Video
    • Solve
    • Recommend
    • Evaluate
    • Implement
    • Human Error
    • System Induced Error
    • Evaluate Solutions
    • Implement Solutions
    • Common Flaws in Solutions
    • Good Solutions
    • Management Role:
    • Conclusion
    • High Potential Events
    • High Potential & Risk Management

    • The Fundamental of HSE.
    • The Fundamental of HSE Investigation.
    • Good English level required.

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