Incident Management / Investigation with (Root Cause Analysis)

Course Summary:

• The Incident Management and Investigation with Root Cause Analysis course is designed to equip participants with essential skills for effectively investigating workplace incidents. The course covers techniques for collecting complete, accurate, and objective data, identifying root causes, documenting findings, and recommending corrective actions.

• Through discussions, demonstrations, and hands-on exercises, participants will explore investigation and interview methods such as the 5 Whys, Fishbone Diagram, and other proven tools. They will learn to uncover who, what, where, when, why, and how of each incident and analyze the findings to help prevent injuries, property damage, and financial losses

Course Highlights:

• Master Incident Investigation Techniques: Dive deep into proven methods like the 5 Whys and Fishbone diagrams. Learn how to gather complete, accurate, and objective data to fully understand each incident.

• Analyze and Prevent Risks: Discover how to identify the who, what, where, why, how, and when of each incident. Use this data to prevent future injuries, property damage, and financial losses.

• Develop Effective Reporting Skills: Learn how to report your findings clearly and determine actionable corrective measures to improve safety and risk management in your organization.

• Engage in Practical Learning: Participate in engaging discussions, live demonstrations, and hands-on exercises to solidify your skills and apply what you've learned in real-world scenarios.

Why need this course?

• Gain valuable insights into incident investigation and risk management.

• Improve your ability to analyze incidents and implement effective solutions.

• Enhance your skills with practical, hands-on learning experiences.

Course Objectives

Upon the completion of the course, the participant will be able to:

• Understand QHSE Objectives and Safety Business

• Understand Components of Risk and Aim of Risk Assessment

• Review Benefits of Risk Assessment

• Manage Risk Effectively

• Manage Health, Safety & Environment

• Determine Incidents Warranting Investigation

• Use Investigation and Interviewing Techniques

• Analyze Incidents to Identify Root Causes

• Understand Human Relations in Incident Reporting

• Include Essential Data in Investigation Reports

• Implement Hazard Control Measures and Follow-Up

• Demonstrate Theoretical Knowledge in Accident Prevention

• Differentiate Between Accidents and Incidents

• Understand Accident/Incident Reporting Regulations

• Understand Principles of Accidents, Incidents, and Near Misses

• Differentiate Investigation Phases and Elements

Activities

• Classroom - Listening and contributing to discussions and exercises (group Discussions and workshops).

• Case studies and workplace-related scenarios.

• Interactive role plays for incident response and interviews.

• AI Microlearning video

• Infographics  

• IOGP Life Saving Rules VR   

Pre and Posttest

• Pre- and post-assessment tests will be conducted at the beginning and end of the class to evaluate the participant's level of knowledge and the outcome of the training.

Course Evaluation

• The course evaluation form will be distributed to all participants at the end of the course to evaluate the course materials, presentation, instructor, training facility, and the training program performance. 

Daily training progress report

• The instructor will submit a daily training progress report.

Final Exam

• The final Exam must be passed with a 70% to pass the course.